Privacy Notice

PRIVACY NOTICE

Last Updated: September 2026

Thank you for visiting Virevane.com, operated by Hangzhou Ribuluo Shangmeng Technology Co., Ltd., doing business as Virevane (the “Company,” “Virevane,” “we,” “us,” or “our”).

We are committed to providing a safe and convenient online shopping experience and a high level of customer service. This commitment includes respecting and protecting the privacy of your personal information.

This Privacy Notice describes the types of information we collect from and about you when you visit Virevane.com and related websites or services (each a “Site”). The Sites and all functionality and features made available through them are collectively referred to as the “Services.”

This Privacy Notice also explains how the Company may use and share your personal information, as well as certain choices and rights that may be available to you.

By using the Services, you acknowledge the collection, use, processing, and disclosure of your information as described in this Privacy Notice, including the transfer to and storage of personal information in the United States and other locations where our service providers operate, subject to applicable law.

Your use of the Services is also subject to our Terms of Use.

If you do not agree with this Privacy Notice, please discontinue your use of the Services.

Q: What information does the Company collect?

A: The Company may collect information from or about you in the following ways:

From the Company's Interactions With You

We collect information from and about you and your transactions and other interactions with us.

This may include information collected when you:

Use the Services;
Make a purchase;
Sign up for newsletters or email lists;
Participate in sweepstakes, contests, or other promotions;
Participate in a product review, survey, or similar program;
Send a gift or virtual gift card to another person; or
Otherwise contact us.

If you make a purchase from us, we may also collect information such as your billing address.

Information You Provide About a Third Party

If you send someone else a communication through the Services, we may collect information such as that person's:

Name;
Telephone number;
Email address; and/or
Shipping address.

Automatically on the Site

We, or our service providers, may use cookies, web beacons, pixel tags, log files, JavaScript, local storage, software development kits, and similar technologies to collect information about visitors to our Site, users of our online Services, and interactions with our emails and online advertisements.

For example, we may collect information such as:

Browser type;
Operating system;
Mobile device model;
Pages viewed;
Links clicked;
IP address;
Mobile device identifiers or other unique identifiers;
Websites visited before accessing our Site;
Time spent viewing or using the Site;
Number of return visits;
Clickstream and usage information; and
Information regarding emails that you open, forward, or click.

We may use this information to understand how customers interact with our Services, remember preferences, improve our Site, and provide content, promotions, advertising, and offers that may be more relevant to you.

From Third-Party Sources

We may receive information from third-party sources to update or supplement information that you provide or that we collect automatically.

This may include information used to validate or update your address or other information.

We may also receive information when you interact with Virevane through third-party platforms, including social networks, depending on your settings and the third party's policies.

Combination of Information

We may combine information that you provide directly with information collected automatically through the Site and information received from other online, offline, or third-party sources.

Third-Party Analytics and Advertisements

We may use third-party advertising, analytics, and tracking services to better understand how people use our Site and Services.

These services may also help us measure advertising effectiveness and provide advertising that may be more relevant to your interests.

Third parties may use cookies, web beacons, pixel tags, log files, software development kits, and other technologies to collect and store information.

They may also combine information collected through your interaction with our Site with information collected from other sources.

Their collection and use of information may be governed by their own privacy policies and practices.

Q: What are my Tracking Options?

A: Certain parts of the Site may rely on cookies or similar technologies to provide functionality.

The following describes common categories of cookies that may be used through our Services:

Strictly Necessary Cookies

These cookies are necessary to enable basic Site functionality.

They may be used, among other things, to:

Maintain logged-in sessions;
Manage shopping carts;
Process checkout functions;
Maintain Site security; and
Provide essential website features.

Performance Cookies

These cookies collect information about how visitors use the Services, such as pages visited and errors encountered.

This information may be used to improve Site performance and functionality.

Functionality Cookies

These cookies help remember choices and preferences, such as:

Shipping country;
Currency preferences;
Language preferences; and
Other Site settings.

Targeting Cookies

These cookies may be used to provide advertisements that are more relevant to your interests and to measure advertising campaign effectiveness.

They may be placed by us or by advertising partners where permitted.

Where required by applicable law, we will provide available privacy or cookie controls regarding these technologies.

Our systems may not respond to every browser-based “Do Not Track” request or header.

Where required by applicable law, we may recognize other legally required privacy preference signals.

To understand your choices for receiving interest-based advertising or managing advertising preferences, you may review resources provided by industry organizations and applicable advertising partners.

You may also manage certain cookies through your browser settings and, where available, through privacy or cookie controls offered on Virevane.com.

If you wish to prevent your data from being used by Google Analytics, Google provides a Google Analytics opt-out browser add-on.

Information about cookies and browser controls is also available through commonly available browser and privacy resources.

On mobile devices, you may also be able to adjust privacy and advertising settings through your device settings.

Q: How does the Company use the information collected?

A: The Company may use information we collect from and about you for purposes including:

Validating, confirming, verifying, processing, delivering, and tracking orders;
Processing payment transactions;
Arranging shipping;
Handling returns, exchanges, and refunds;
Maintaining records of purchases;
Communicating with you regarding orders;
Providing customer service;
Enhancing your online shopping experience;
Recognizing returning customers;
Sending newsletters, promotional materials, and offers where permitted;
Providing customized Site content;
Providing targeted offers, promotions, and advertising;
Improving our Sites, products, services, customer service, and shopping experience;
Performing analytics and demographic analysis;
Protecting the security and integrity of our Site and business;
Preventing fraud, unauthorized transactions, abuse, and other security risks;
Identifying potential unauthorized users or activities;
Responding to questions, comments, and requests; and
Carrying out other purposes disclosed at the time information is collected.

Q: What information does the Company share with others?

A: The Company may share personal information collected from or about you in the following circumstances:

Company Affiliates

We may share information with affiliated companies where reasonably necessary for legitimate business purposes and where permitted by applicable law.

Co-Marketing Partners

Certain portions of the Services may be provided in association with third parties.

These may include businesses offering:

Products or services;
Rewards programs;
Joint sales programs;
Sweepstakes;
Promotional campaigns; or
Other jointly sponsored activities.

Where appropriate, the applicable third party will be identified.

If you choose to participate, information may be provided to both the Company and the applicable third party as necessary to provide the relevant product, service, or promotion.

Other Third Parties

We may share information with selected partners or other third parties where described in this Privacy Notice and permitted by applicable law.

Legal Disclosures and Safety

We may disclose information when reasonably necessary to:

Comply with legal obligations;
Respond to lawful requests from government authorities;
Comply with judicial or legal processes;
Detect or prevent fraud;
Reduce credit or security risks;
Detect technical or security vulnerabilities;
Enforce our Terms of Use and other policies; or
Protect the rights, property, safety, or security of the Company, our customers, third parties, or the public.

Business Transfers

During the normal course of business, the Company may participate in transactions such as:

Mergers;
Acquisitions;
Reorganizations;
Financing transactions;
Asset sales; or
Other corporate transactions.

If all or part of the Company or its assets are transferred, personal information may be included in the transaction, subject to applicable law.

Service Providers

We use third-party service providers to perform services on our behalf.

Information may be provided to these service providers where reasonably necessary to perform services such as:

Payment processing;
Order fulfillment;
Shipping;
Customer support;
Hosting;
Analytics;
Advertising;
Fraud prevention;
Marketing communications; and
Other business operations.

Aggregate or Anonymous Information

We may share aggregated, de-identified, or anonymous information for lawful purposes, including analytics, research, marketing, or business operations.

Such information is not intended to identify you personally.

Text Marketing and Notifications

Where applicable and subject to applicable consent requirements, if you provide your telephone number for text-message communications, you may receive transactional or marketing messages.

These may include:

Order notifications;
Shipping updates;
Customer service messages;
Abandoned cart reminders; or
Promotional offers.

Message frequency may vary.

Where required, you may withdraw consent or unsubscribe by following the instructions provided in the applicable message, including replying STOP where supported.

Third-party text-messaging providers may process telephone numbers and related information where necessary to deliver messages and provide related analytics.

Third-party services used in connection with text communications may be governed by their own privacy policies and terms.

Q: How can I view, update, or remove my information?

A: If you have made a purchase or otherwise provided information to us, you may contact our Customer Service Department using the contact information provided below to request access to or correction of certain information.

Depending on applicable law, you may also have rights to request:

Access to personal information;
Correction of personal information;
Deletion of personal information;
Restriction of certain processing;
A copy of certain personal information;
Information about disclosures of personal information; or
Other privacy rights available in your jurisdiction.

We may need to retain certain information for legally permitted purposes, including:

Completing transactions;
Maintaining business records;
Preventing fraud;
Resolving disputes;
Enforcing agreements; or
Complying with legal obligations.

Q: What choices do I have about receiving communications from the Company?

A: You may have choices regarding promotional communications.

Electronic Promotional Offers

You may opt out of promotional emails by clicking the “unsubscribe” link included in promotional messages.

If you have an online account and account preference controls are available, you may also be able to change certain communication preferences through your account.

Unsubscribing from promotional communications does not necessarily prevent us from sending non-promotional communications, including:

Order confirmations;
Shipping notifications;
Account notices;
Security notices;
Customer service communications; and
Other transactional messages.

Other Contact

You may contact us at the email address listed in the Contact Us section below regarding applicable communication preferences.

Q: What are California Privacy Rights?

A: California residents may have certain rights regarding personal information under applicable California privacy laws.

Depending on the law applicable to you, these rights may include the right to request:

Information about personal information we collect;
Access to certain personal information;
Correction of inaccurate personal information;
Deletion of certain personal information;
Information about certain disclosures;
Opt-out of certain sales or sharing of personal information;
Opt-out of certain targeted or cross-context behavioral advertising activities; and
Other rights provided under applicable law.

To submit a privacy request, please contact:

Email: service@virevane.com

Please include “Attn: California Privacy” in the subject line and provide sufficient information for us to understand and respond to your request.

We may need to verify your identity before completing certain privacy requests.

We will respond within the timeframe required by applicable law.

California residents may also use available privacy preference mechanisms, including a legally recognized Global Privacy Control (GPC) signal where applicable.

Q: What about children's privacy?

A: Protecting children's privacy is important to us.

Our Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.

If we learn that a child under the applicable minimum age has provided personal information through our Site, we will take reasonable steps to delete or otherwise appropriately handle that information as required by applicable law.

Our Services are intended for adults capable of entering into legally binding purchases.

Q: What about security?

A: We use reasonable administrative, technical, and organizational safeguards designed to help protect personal information.

Where sensitive information is transmitted through our checkout or other protected forms, secure technologies may be used to help protect the transmission.

However, no method of transmission over the Internet, electronic storage, or security system can be guaranteed to be completely secure.

Q: What about other websites?

A: Our Site may contain links to third-party websites or services that are not controlled by the Company.

These third parties may:

Use their own cookies;
Collect information;
Request personal information; or
Apply their own privacy practices.

The privacy policies and practices of third-party websites may differ from ours.

Except where required by applicable law, we are not responsible for the privacy or security practices of independent third-party websites or services.

Q: Where and for how long is my data stored?

A: Your personal information may be stored and processed in the United States, China, and other countries or regions where Virevane, our affiliates, or our service providers maintain facilities or conduct operations, subject to applicable law.

Servers and databases used to process personal information may be located outside the country from which you accessed our Site.

The privacy and data protection laws of those locations may differ from those in your country of residence.

Where required by applicable law, appropriate measures will be used in connection with international transfers of personal information.

Personal information will generally be retained only for as long as reasonably necessary to:

Fulfill the purposes for which it was collected;
Complete transactions;
Maintain appropriate business records;
Protect against fraud or abuse;
Resolve disputes;
Comply with legal obligations; or
Carry out other legitimate and lawful business purposes.

Information that is no longer required may be deleted, destroyed, anonymized, or de-identified in accordance with applicable requirements.

Q: What if I live internationally?

A: Virevane serves customers in multiple countries and regions.

If you access our Services from outside the location where our systems or service providers are located, your personal information may be transferred to, processed, or stored in other countries or regions.

Such processing will be handled in accordance with this Privacy Notice and applicable law.

Depending on where you live, you may have additional privacy rights under applicable local laws.

Q: How does the Company communicate changes to this Privacy Notice?

A: We may update this Privacy Notice from time to time.

When changes are made, the revised Privacy Notice will be posted on Virevane.com, together with an updated effective date.

Where required by applicable law, we may provide additional notice regarding material changes.

Continued use of our Services after a revised Privacy Notice becomes effective will be subject to applicable law.

Q: Whom do I contact if I have additional questions or concerns about this policy? How do I lodge complaints?

A: We welcome questions and concerns regarding our privacy practices.

Please contact Virevane Customer Service:

Email: service@virevane.com
Phone: 310-400-0800
Customer Support Hours: Mon–Fri, 9:00 AM–6:00 PM (PT)

For unsubscribe requests, privacy-related questions, or requests concerning your personal information, you may contact:

service@virevane.com

We are committed to being transparent about the ways in which we collect and use personal information.

If you have a concern or complaint regarding our handling of your personal information, please contact us so that we can review the matter.

Depending on your jurisdiction, you may also have the right to lodge a complaint with an applicable privacy or data protection authority.