Terms of Use

Last Updated: September 2026

This website, Virevane.com, and any related mobile sites or applications (collectively, the “Site”) are operated by Hangzhou Ribuluo Shangmeng Technology Co., Ltd., doing business as Virevane (“Virevane,” the “Company,” “we,” “us,” or “our”).

These Terms of Use (“Terms”) govern your access to and use of this Site. Purchases of products or services made through the Site are also subject to our Terms of Purchase and other applicable policies published on the Site.

Your use of the Site is also subject to our Privacy Policy.

Throughout these Terms, “we,” “us,” “our,” and the “Company” refer to Virevane and its operating company, as applicable.

By accessing or continuing to use this Site, you acknowledge that you have read and agree to these Terms. If you do not agree with these Terms, please discontinue your use of the Site.

PLEASE READ THESE TERMS OF USE, TOGETHER WITH OUR PRIVACY POLICY, TERMS OF PURCHASE, AND ANY OTHER POLICIES OR AGREEMENTS REFERENCED HEREIN, BEFORE USING THE SITE.

Data Integrity

You represent that the information, data, and other materials you provide through the Site or directly to the Company are accurate, current, and complete to the best of your knowledge.

You are responsible for updating or correcting information you have provided whenever appropriate.

When making a purchase, you are also responsible for providing accurate billing, shipping, and contact information necessary for us to process your order.

Privacy Policy

Our Privacy Policy explains how Virevane collects, uses, stores, discloses, and otherwise processes personal information.

By using the Site, you acknowledge that personal information may be handled in accordance with our Privacy Policy and applicable privacy and data protection laws.

Please review the Privacy Policy for more information about your privacy rights and choices.

License and Site Access

Unless otherwise indicated, content made available through this Site—including text, graphics, designs, logos, icons, photographs, images, audio, video, downloads, interfaces, software, code, product information, and the arrangement of such content—is owned by or licensed to the Company or its applicable content providers and may be protected by copyright, trademark, and other intellectual property laws.

Virevane grants you a limited, revocable, non-exclusive, and non-transferable right to access and use the Site for lawful personal and non-commercial purposes.

You may not use Site content for unauthorized commercial purposes.

Without prior authorization or another lawful basis, prohibited uses include:

• Downloading, copying, or using Site content for purposes competitive with the Company or for the commercial benefit of another vendor or third party;

• Unauthorized caching, framing, linking, reproduction, or redistribution of Site content;

• Modifying, distributing, transmitting, broadcasting, publishing, uploading, licensing, reverse engineering, selling, transferring, or creating unauthorized derivative works from Site content;

• Uploading or transmitting viruses, malicious software, harmful code, or other materials designed to damage or interfere with computers, networks, or the Site;

• Using unauthorized scraping, data-mining tools, crawlers, robots, or similar automated technologies to extract information from the Site;

• Attempting to gain unauthorized access to accounts, databases, servers, networks, or other systems associated with the Site;

• Circumventing security or access-control measures;

• Interfering with the normal operation or security of the Site; or

• Taking actions that place an unreasonable or disproportionately large burden on the Site or its supporting infrastructure.

You are responsible for obtaining the Internet connection, equipment, software, and other services necessary to access the Site.

Virevane may restrict, suspend, or terminate access to the Site where reasonably necessary to protect our customers, the Company, our systems, or third parties, or where these Terms have been violated.

Content You Submit

You are responsible for any content you submit, upload, post, publish, transmit, or otherwise make available through the Site.

You represent that you have the rights necessary to provide such content and that your content does not violate applicable law or the rights of another person or entity.

You may not submit content that is:

• Unlawful or fraudulent;

• Intentionally false or misleading;

• Defamatory or libelous;

• Threatening, abusive, or harassing;

• Obscene or otherwise unlawful;

• Invasive of privacy or publicity rights;

• Infringing upon copyrights, trademarks, or other intellectual property rights;

• Designed to distribute malicious software or harmful code; or

• Otherwise prohibited by applicable law.

You may not impersonate another individual or organization, use false identifying information, or intentionally misrepresent the origin of content.

Except for personal information handled under our Privacy Policy, by submitting content through the Site, you grant the Company a worldwide, non-exclusive, royalty-free license to use, reproduce, display, distribute, adapt, and otherwise use that content for purposes reasonably connected with operating, promoting, maintaining, and improving the Site and our services, subject to applicable law.

You represent that you have the necessary rights to grant such permission.

Links and Third-Party Services

The Site may contain links to websites, services, applications, payment providers, shipping providers, social media platforms, or other resources operated by independent third parties.

These links are provided for convenience and do not necessarily mean that Virevane endorses the applicable third party.

Third-party websites and services operate independently and may have their own terms, privacy policies, and practices.

Except where applicable law provides otherwise, Virevane is not responsible for the content, security, availability, products, services, or practices of independent third-party websites or services.

Your interactions with third-party services are subject to the applicable third party’s own terms and policies.

Product Information

We make reasonable efforts to present product descriptions, specifications, photographs, colors, availability, pricing, and other information as accurately as possible.

However, product appearance may vary slightly because of photography, lighting, display settings, materials, manufacturing variations, and other factors.

Where permitted by applicable law, Virevane reserves the right to correct errors, inaccuracies, or omissions concerning product descriptions, prices, promotions, availability, or other Site information.

Purchases made through the Site are also governed by our applicable Terms of Purchase, Shipping Policy, and Return & Refund Policy.

DISCLAIMERS

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SITE AND ITS CONTENT, INFORMATION, FEATURES, AND SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.

VIREVANE DOES NOT WARRANT THAT THE SITE WILL ALWAYS BE UNINTERRUPTED, ERROR-FREE, COMPLETELY SECURE, OR FREE FROM HARMFUL COMPONENTS.

WE ALSO DO NOT WARRANT THAT ALL INFORMATION AVAILABLE THROUGH THE SITE WILL AT ALL TIMES BE COMPLETE, CURRENT, OR ERROR-FREE.

YOU ACCESS AND USE THE SITE AT YOUR OWN DISCRETION AND RISK.

IF YOU DOWNLOAD CONTENT FROM THE SITE, YOU ARE RESPONSIBLE FOR TAKING APPROPRIATE PRECAUTIONS TO PROTECT YOUR DEVICES, SOFTWARE, AND DATA.

TO THE EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY DISCLAIMS IMPLIED WARRANTIES INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

NOTHING IN THESE TERMS EXCLUDES OR LIMITS WARRANTIES, CONSUMER GUARANTEES, RIGHTS, OR REMEDIES THAT CANNOT LAWFULLY BE EXCLUDED OR LIMITED.

Some jurisdictions do not permit certain exclusions or limitations of warranties, and therefore some of the provisions above may not apply to you.

LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Virevane, Hangzhou Ribuluo Shangmeng Technology Co., Ltd., and their applicable affiliates, officers, employees, agents, contractors, licensors, suppliers, and service providers will not be liable for indirect, incidental, special, punitive, exemplary, or consequential damages arising from or relating to:

• Your access to or use of the Site;

• Your inability to access or use the Site;

• Third-party websites or services accessed through the Site;

• Products or services purchased through the Site;

• Delays, interruptions, errors, or technical problems;

• Unauthorized access to information;

• Loss or corruption of data; or

• Other matters arising from your use of the Site.

These limitations apply only to the extent permitted by applicable law.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including applicable mandatory consumer protections.

Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless the Company and its applicable affiliates, officers, employees, agents, contractors, licensors, suppliers, and service providers from claims, liabilities, losses, damages, penalties, and reasonable costs arising from:

• Your material breach of these Terms;

• Your violation of applicable law;

• Your infringement of another party’s rights;

• Fraud or intentional misconduct committed by you; or

• Content you submit in violation of these Terms.

Where permitted by applicable law, the Company may participate in or control the defense of a claim subject to indemnification.

Electronic Communications

When you use the Site, submit an order, or communicate with Virevane electronically, you agree to receive communications from us electronically where permitted by applicable law.

Such communications may include order confirmations, shipping notifications, customer service messages, security notices, policy updates, account-related communications, and other transactional information.

We may communicate with you by email, through the Site, or through another contact method you provide.

Where permitted by applicable law, electronic communications satisfy applicable requirements that communications be provided in writing.

Marketing communications will remain subject to applicable consent and opt-out requirements.

Site Postings

The Site may allow customers or other users to submit reviews, comments, messages, photographs, or other content.

Virevane is not obligated to review all user-generated content before publication.

However, where permitted by applicable law, we may review, restrict, refuse, or remove content that violates these Terms, our policies, applicable law, or the rights of another party.

Trademarks and Copyrights

Trademarks, logos, service marks, graphics, designs, and other brand identifiers appearing on the Site may be owned by Virevane, Hangzhou Ribuluo Shangmeng Technology Co., Ltd., licensors, content providers, or other applicable rights holders.

You may not use such intellectual property without permission from the applicable rights holder.

Content available through the Site may also be protected by copyright, trademark, design, and other intellectual property laws.

Nothing on the Site transfers ownership of Company intellectual property to you.

Claims of Intellectual Property Infringement

Virevane respects the intellectual property rights of others.

If you believe that material appearing on Virevane.com infringes your copyright, trademark, or other intellectual property rights, please contact us with sufficient information to allow us to review the claim.

Your notice should include, where applicable:

• Your name and contact information;

• Identification of the copyrighted work or intellectual property you believe has been infringed;

• Identification and location of the allegedly infringing material on Virevane.com;

• An explanation of why you believe the use is unauthorized;

• A statement that the information in your notice is accurate;

• A statement that you are the applicable rights holder or are authorized to act on behalf of the rights holder; and

• Your physical or electronic signature where applicable.

Notices may be sent to:

Virevane Legal Department
Email: service@virevane.com

We may request additional information reasonably necessary to investigate your claim.

Survival of Terms

Any provision of these Terms that, by its nature, is intended to remain effective after your use of the Site ends will continue to apply to the extent permitted by applicable law.

Force Majeure

To the extent permitted by applicable law, Virevane will not be responsible for delays or failures to perform obligations caused by circumstances beyond our reasonable control.

Such circumstances may include:

• Severe weather or natural disasters;

• Acts of war or terrorism;

• Civil unrest;

• Government actions;

• Epidemics, pandemics, or quarantines;

• Embargoes;

• Labor disruptions;

• Transportation interruptions;

• Customs delays;

• Carrier disruptions;

• Internet or infrastructure failures; or

• Other events beyond our reasonable control.

Nothing in this section limits consumer rights that cannot legally be excluded.

Shipping and Risk of Loss

Products purchased through Virevane may be shipped using independent carriers and fulfillment providers.

Shipping, delivery, damaged shipments, lost packages, and related matters are subject to our Shipping Policy, Return & Refund Policy, applicable shipping arrangements, and applicable law.

Risk of loss and title will transfer in accordance with applicable law and the applicable shipping arrangement.

Dispute Resolution

If you have a dispute, claim, or concern regarding these Terms, the Site, an order, or a product or service purchased through Virevane, we encourage you to contact us first so that we can attempt to resolve the matter informally.

Please contact:

service@virevane.com

You and Virevane agree to make a reasonable good-faith effort to resolve disputes informally before beginning formal proceedings where appropriate.

Any dispute that cannot be resolved informally will be handled in accordance with applicable law and the jurisdictional rules that legally apply to the dispute.

Nothing in these Terms requires a consumer to waive mandatory rights or remedies available under applicable consumer protection law.

General

If any provision of these Terms is determined by a court or other competent authority to be invalid, unlawful, or unenforceable, that provision will be interpreted or limited to the minimum extent necessary, and the remaining provisions will continue in effect.

Section headings are included for convenience and do not affect interpretation.

Failure by Virevane to enforce any provision of these Terms does not constitute a waiver of that provision or any other right.

You are responsible for complying with laws applicable to your use of the Site and your purchase or use of products.

These Terms do not create rights for third parties except where expressly provided or required by applicable law.

Governing Law

These Terms and your relationship with Virevane and Hangzhou Ribuluo Shangmeng Technology Co., Ltd. will be governed by the laws applicable to the Company and the applicable transaction, subject to any mandatory consumer protection, choice-of-law, and jurisdiction requirements that may apply based on your place of residence or other relevant circumstances.

Nothing in these Terms is intended to deprive consumers of protections or remedies available to them under mandatory applicable law.

Changes to These Terms of Use

Virevane may revise these Terms from time to time to reflect changes in our Site, products, services, business practices, or applicable requirements.

The latest version will be made available through Virevane.com, together with the applicable “Last Updated” date.

Your continued use of the Site after revised Terms become effective constitutes acceptance of those Terms to the extent permitted by applicable law.

Where required by applicable law, material changes will be communicated appropriately.

Assignment

You may not assign your rights or obligations under these Terms without the Company’s prior written consent where such restriction is permitted by applicable law.

The Company may assign or transfer its rights and obligations in connection with a merger, acquisition, restructuring, sale of assets or business, or another legitimate business transaction, subject to applicable law.

Entire Agreement

These Terms of Use, together with the policies and agreements expressly incorporated by reference, constitute the agreement between you and Virevane regarding your use of the Site.

Additional terms may apply to particular products, promotions, services, or Site features.

If applicable additional terms conflict with these Terms, those additional terms will govern the relevant product, promotion, service, or feature to the extent expressly stated and permitted by applicable law.

How to Contact Us

If you have questions or comments regarding these Terms of Use or Virevane.com, please contact:

Virevane Legal Department

Email: service@virevane.com
Customer Support Hours: Mon–Fri, 9:00 AM–6:00 PM (PT)

Company Information

Store / Brand: Virevane
Website: Virevane.com
Operated By: Hangzhou Ribuluo Shangmeng Technology Co., Ltd.
Email: service@virevane.com
Phone: 310-400-0800

Registered Business Address:
Room 1805, 18th Floor, Building 2, Jinchang Jinzuo, No. 663 Jinchang Road, Kangqiao Subdistrict, Gongshu District, Hangzhou, Zhejiang Province, China