Terms of purchase
Last Updated: September 14, 2026
These Terms of Purchase (“Terms of Purchase”) govern your purchases of products and services available through Virevane.com (the “Company Sites” or the “Sites”).
The Company Sites are operated by Hangzhou Ribuluo Shangmeng Technology Co., Ltd., doing business as Virevane (the “Company,” “we,” “us,” or “our”).
Your use of the Company Sites and these Terms of Purchase are also governed by our Terms of Service and Privacy Notice, which are incorporated herein by reference.
PLEASE CAREFULLY READ THESE TERMS OF PURCHASE, ALONG WITH THE TERMS OF SERVICE, PRIVACY NOTICE, AND OTHER POLICIES OR AGREEMENTS REFERENCED IN THESE TERMS OF PURCHASE, BEFORE PURCHASING OR USING PRODUCTS OR SERVICES THROUGH THE COMPANY SITES. BY PURCHASING OR USING PRODUCTS OR SERVICES THROUGH THE COMPANY SITES, YOU AGREE TO THESE TERMS OF PURCHASE.
GENERAL
These Terms of Purchase constitute a valid and binding agreement between you and the Company, subject to applicable law.
By purchasing products or services through the Company Sites, you represent that you are at least 18 years of age, are of legal age to form a binding contract in your jurisdiction, and are not prohibited from receiving the applicable products or services under applicable laws, rules, or regulations.
You agree to purchase and use products and services available through the Company Sites in compliance with these Terms of Purchase and all applicable laws, rules, and regulations.
You are responsible for complying with applicable laws relating to your purchase, including laws and regulations applicable in the jurisdiction to which products are shipped.
PRIVACY NOTICE
Personal information collected through the Company Sites, by email, telephone, or through other interactions with the Company will be collected, used, stored, disclosed, and otherwise processed in accordance with our Privacy Notice.
The Company may update its Privacy Notice from time to time. Any changes will be posted on Virevane.com.
Your continued use of the Sites after any changes become effective constitutes acceptance of the updated Privacy Notice, subject to applicable law.
PURCHASES
Order Processing
The Company may choose not to process or may cancel an order in certain circumstances, subject to applicable law.
This may occur, for example, when a product or service is unavailable, pricing or product information contains an error, payment cannot be verified, an order appears fraudulent or unauthorized, or fulfillment is otherwise not reasonably possible.
The Company reserves the right to take reasonable steps to verify your identity or payment information before processing an order.
If we cancel an order after payment has been collected, we will refund the applicable charges in accordance with our refund procedures.
Subject to applicable law, the Company reserves the right to revoke an offer, correct errors, inaccuracies, or omissions, and make changes to prices, content, promotional offers, product descriptions, specifications, or other information.
Product and Service Descriptions
The Company attempts to provide accurate descriptions and representations of products and services available through the Company Sites.
However, we do not warrant that all descriptions, photographs, colors, specifications, pricing information, or other content will always be accurate, complete, reliable, current, or error-free.
Actual product appearance may vary slightly due to photography, lighting, screen settings, manufacturing variations, and other factors.
If a product you receive is materially different from its description, any available return, refund, or other remedy will be handled in accordance with our applicable policies and applicable law.
Customers should review the complete product page and available product information before completing a purchase.
Pricing Information
The Company strives to provide accurate pricing information regarding products and services available on the Company Sites.
However, pricing or listing errors may occasionally occur.
Where permitted by applicable law, the Company reserves the right not to process or to cancel an order placed for a product or service whose price was incorrectly displayed as the result of an error.
If this occurs after payment has been collected, the applicable amount will be refunded.
The Company also reserves the right to correct errors in stated retail prices, promotional pricing, discounts, or other pricing information.
Prices, promotions, discounts, and availability may change from time to time without prior notice, except where notice is required by applicable law.
Product and Service Availability
The Company Sites may contain information regarding product or service availability.
Availability information is provided as an estimate and does not guarantee that an item will remain available when an order is processed.
Estimated processing and delivery times are also estimates and may change due to product availability, weather conditions, carrier delays, customs processing, destination, or other circumstances.
Inventory may change between the time an order is submitted and the time it is processed.
If a product or service becomes unavailable after you place an order, the Company may notify you and cancel the affected item.
If payment has already been collected for a cancelled item, the applicable amount will be refunded.
SPECIFIC ADDITIONAL DISCLAIMERS AND OBLIGATIONS
In addition to the general disclaimers in the Terms of Use for products and services purchased through the Site, products and services purchased on the Site: (a) may not include any manufacturer warranties, even if a certain product or service is available elsewhere with one; (b) may not include any service or support options; (c) may not have product manuals, instructions or safety warnings in your native language or in some destination country languages; (d) may not be designed in accordance with your jurisdiction’s standards, specifications, and labeling requirements; and (e) may not conform to your jurisdiction’s voltage and other electrical standards (which may require the use of an adapter or converter).
It is your responsibility to research the product to ensure it meets your needs and that it can be lawfully imported into your jurisdiction.
SHIPPING AND DELIVERY
Orders are processed and shipped in accordance with our Shipping Policy.
Any delivery date or delivery period displayed on the Company Sites is an estimate unless expressly stated otherwise.
Actual delivery times may vary due to destination, carrier operations, customs processing, weather conditions, holidays, inventory availability, or other circumstances beyond our reasonable control.
You are responsible for providing complete and accurate shipping information when placing an order.
We are not responsible for delays or delivery problems caused by incorrect or incomplete information provided by the customer, except where otherwise required by applicable law.
INTERNATIONAL ORDERS
Products available through the Company Sites may be offered to customers in multiple countries or regions.
You are responsible for determining whether products ordered through the Company Sites may lawfully be imported, purchased, possessed, or used in your destination jurisdiction.
International shipments may be subject to customs procedures, import restrictions, duties, taxes, fees, or other requirements imposed by the destination country or region.
Any applicable responsibilities relating to such charges will be handled in accordance with our Shipping Policy and applicable law.
RETURNS AND REFUNDS
Returns, refunds, exchanges, damaged products, incorrect products, and other order-related claims are governed by our Return & Refund Policy.
Please review the applicable policy before completing your purchase.
Nothing in these Terms of Purchase is intended to exclude or restrict any mandatory consumer rights or remedies that cannot legally be excluded.
ORDER CHANGES AND CANCELLATIONS
If you wish to request a change or cancellation after submitting an order, please contact us as soon as possible.
We cannot guarantee that an order can be changed or cancelled after processing, fulfillment, or shipment has begun.
Approved cancellations and refunds will be processed in accordance with our applicable policies.
LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, the Company and its affiliates, officers, employees, agents, contractors, suppliers, and service providers shall not be liable for indirect, incidental, special, punitive, or consequential damages arising from the purchase or use of products or services through the Company Sites.
Nothing in these Terms of Purchase excludes or limits any liability, statutory warranty, consumer guarantee, right, or remedy that cannot lawfully be excluded or limited.
CHANGES TO THESE TERMS
The Company may update these Terms of Purchase from time to time.
The latest version will be posted on Virevane.com, together with the applicable updated date.
Unless otherwise required by applicable law, purchases will generally be governed by the Terms of Purchase in effect when the applicable order is placed.
BUSINESS INFORMATION
Store / Brand: Virevane
Website: Virevane.com
Legal Business Entity: Hangzhou Ribuluo Shangmeng Technology Co., Ltd.
Customer Service Email: service@virevane.com
Customer Service Hotline: 310-400-0800
Registered Business Address:
Room 1805, 18th Floor, Building 2, Jinchang Jinzuo, No. 663 Jinchang Road, Kangqiao Subdistrict, Gongshu District, Hangzhou, Zhejiang Province, China
Questions regarding these Terms of Purchase or purchases made through the Company Sites may be submitted through the contact information provided above or through Virevane.com.